Who is the qualification for?
The NVQ in Food and Drink Service Level 2 is for individuals whose Food and Drink Service role require well developed behavioural competence, but whose scope for independent decision making and for bringing about change is limited. They are likely to be in roles where for example they:
- Prepare and clear tables
- Take customers’ orders and serve food and beverages in a courteous and efficient manner
- Prepare bills and accept payments if required
- Work with some degree of autonomy
Normally, persons working at Level 2 should be able to competently carry out simple and routine work activities and to collaborate with others through work groups or teams.
Relevant occupations include:
- Wine Steward
- Wine Waiter
- Counter Attendant
- Food and Beverage Server
This list is not exhaustive and only serves to illustrate the breadth of the qualification.
How the qualification is structured:
To achieve the full qualification, candidates must complete eight (8) units in total made up of three (3) mandatory units plus five (5) optional units.